A prospect completes a form online to make an appointment or request a quote. Follow up in seconds. The customer doesn't bother to talk to other dealers, because you were so quick to contact them.
If a call begins to escalate, is difficult to understand, or needs to be documented for future use, you can record the call with a simple mouse click. Excellent for training purposes and accountability.
Text your customers service reminders, sales quotes, rewards programs for loyal customers, or to wish your customer a happy birthday. Can include texts, photos, and PDFs for a personal touch.
Ensure sales and service managers are always accessible, whether at their desks, on the lot, in the showroom, or at home. Every sales rep gets their own dedicated business phone number.
Diana knew just what she wanted for her graduation present: a canary yellow convertible with alloy rims and enough punch to zip around town like a bumblebee. And seconds after submitting her request for a quote from the dealer, Josh knew it too. In fact, before Diana had a chance to contact Josh's competition, she already had a car brochure, Josh's bio, and client testimonials waiting for her in her inbox. How did Josh win Diana as a customer? Through DYL's lead and contact automation software.
When it comes to car shopping, buyers have options. So, the key to winning their trust is personalization and consistent contact. With DYL's lead and contact automation software, your sales team can respond to inquiries in seconds and stay in contact long after they've left the showroom. Whether it's to inform them of new shipment arrivals, provide them with service reminders, or wish them a happy birthday, each salesperson can customize every point of contact with a simple click.
Reaching your monthly sales goals requires that your team work like a well-oiled machine. Having a way to measure the effectiveness of your marketing campaigns and being able to coordinate weekly meetings with your managers is just the beginning. What you need is one platform to do that, plus give you a way to train your sales team on live calls, ensure your customers are connected to the right team member, and can be customized to fit your communication and marketing needs for maximum results in the short and long term.
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