Build Strong Customer Relationships and Engage Leads
Improve customer retention and increase sales with DYL’s CRM and Phone System from anywhere in the world.
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A cloud-based business phone system that includes unlimited local & long distance, call recording, call monitoring, Virtual Office, and robust analytics.
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A fully-integrated contact management system that tracks every communication. Workflow automations provide one-click follow-up for calls, texts, and emails.
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Make over 100 calls per hour with DYL’s TCPA-compliant power dialer. Automatically scrubs for Federal DNC and includes voicemail drop.
Learn MoreMenus (IVR)
Business SMS & MMS
Internet Fax
Smart Caller ID
Call Screen/Block
Voicemail to Email
Custom Call Tagging
Call Recording
Answering Call Rules
Ring Group
Enhanced Music on Hold
Call Queues
Find Me/Follow Me
Caller Screen Pop
Virtual Receptionist
Virtual Voicemail
Call Forwarding
Personalized Greetings
Conference Bridge
Mobile Apps
Call Parking
Email & Web to Lead Capture
Lead Routing & Distribution Engine
LeadConnect™
Click to Call
Contact Folders
Wufoo Integration
Lead Nurturing
CRM Field Inputs
Auto Contact History
Appointment Reminders
Disposition Leads/Customers
CRM integration
Document/Attachment Library
Contact/Lead Timeline
Import & Track Customer Data
Schedule Tasks
Real-time Activity Dashboard
Lead Source Tracking
Sales Engagement Pipeline
Power/Preview Dialer
Office View (Presence)
Time-Based Triggers/Workflows
Outlook & Gmail Integration
Local Presence
Internal Team Chat
Email Drip
Email & Text Message Templates
Call Drag & Drop Transfer
Voicemail Drop
User Role Assignment
Contact Campaigns
Appointment Setting
Hotlist
Worfklow Dashboard
Team Chat
Notifications
Whisper, Listen, & Barge
Advanced Roles and Permissions
Caller Analytics
Phone Number Routing Control
Emailed Daily Reports
IP Whitelist/Blacklist
Call Detail Records
Sales Analytics
Add/Delete Users
Enhanced Caller ID
Agent Performance
Call Recording Privacy
Trigger Agent Calls
Employee Pause
User Call Statistics
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