Why Customers Love DYL
EXCELLENT
4.69 Average
326 Reviews
Lois Cores
Becoming a new SMALL business owner, DYL has been most beneficial in tracking calls, monitoring, enabling texts to our clients, speeding up our sales process and always a helpful support staff with any technical details as we are learning all the ...
Brooke Pulsinelli
DYL gives me the structure I needed to follow up with potential customers that I was losing before because the sheer numbers were overwhelming. Now I can contact and send potential customers their quotes with a quick tab on both their email and ...
Jim Looysen
DYL has been exceptionally powerful for our business. We have utilized many of the features that DYL has to offer and when we have a problem, DYL's support staff has bee very responsive. We have used DYL for a "lead" manager resource as well and ...
Rashawn Underdue
What can I say...The ability to keep records of text messages and conversations in our business is critical! Many times have gone to the system to retrieve things like cc numbers, account numbers...and more. More importantly to me is the abil ...
sheri j
I have been able to call hundreds of people a day. Hundreds of calls means lots of sales.
Reception 2
So far we here at Corbett and Associates have found the platform to be overall useful in our day to day workflow. We have now begun to implement workflows and keep tabs on individual clients. The layout is very user friendly and has provided us w ...
Charles Williams
very good service
Trevor Gordon
DYL has made our lives very easy and automated. With the auto dialer, and the appointment setting. We almost never have to touch the phone. And it saves time when cold calling on a list. We went from doing about $8,000 a month to $40,000+ last ...
Yazmely Grijalva
DYL has helped our business succeed especially being a brand new insurance agency. It facilitates our daily activities by allowing us to really create those personal relationships with our clients. The customer service team is exceptional wheneve ...
Jimmy Stout
its awesome
Al Percy
This system has been extremely helpful for the staff and myself Tracking calls and sending texts all in one system is game changer stuff.
Andrew Wood
DYL has given my staff what they need to succeed. The service experts are extremely helpful and knowledgeable whenever I or my staff need help.
Tisha Wilzbach
DYL has made my job sooooo much easier! I love that I can send a fax, text & put notes in. It has simplified applications for me & given me more options regarding clients. So versatile & user friendly.
Chris Smith
best way to manage and dial leads hands down.
Kathy Lauritsen
It's taken us a while to figure out all the features the phone system offers, but as we get more comfortable with it, it truly has benefits to do a lot of cool things with it.
John Hislop
Fast dialing, love the note leaving capabilities and accurate phone recording. Efficiency is up and staff is performance is better than ever.
Juana Guevara
DYL has increased our productivity and our sales up to 70% the system is really easy to understand and helps us retain our customers as well I definitely recommend DYL.
Heather Morris
We love DYL! Our office uses it every day. It has definitely enhanced our office.
Harrell Reynolds
DYL has been a huge asset to my agency. Being able to identify callers, check inbound and outbound activity, call volume, and listen to recorded calls enables me to manage my employees more effectively. We love DYL!
Cristina Poulsen
DYL has not only helped me keep my leads organized but I have been able to close more accounts AND faster! I love the Auto-Dial feature. It saves so much time and allows me to breeze right through a large amount of calls in a matter of hours. Hon ...
Kim Hickman-Lightner
Keeping track of our leads is very important to us. DYL helps us with that. The system is very easy to maneuver and whenever we've had troubles the staff has been very helpful.
JaNae Loveless
We have people that work from home, so it's nice to still be able to see when they're on a call and interact with them the same as if they were in the office. I also love the texting feature!
Kensington Thomas-Johnson
I have been working with DYL for what's soon to be a year and I just feel like I have not unlock the full potential of DYL! It offers so many tools that help track metrics and dialers to reach out to customers. Now that I have started using, I ca ...
Rebecca Stephenson
Quality Assurance. It makes it so easy to go back and see how we are handling customer service issues.
David Diaz-Correa
In our industry follow up is key. DYL has allowed us to create a system for tracking accountability on follow up, it has given us the ability to listen to previous conversations with our clients that prepare us for the next conversation, we have ...
Yariel Munoz
It's allowed us to manage our calls on a whole different level!
Jake Harris
DYL is a gamechanger for sure. The convenience it offers is unlike anything else I have ever used. It has saved me from sticking my foot in my mouth a few times. I love how it integrates with all the other systems that we use. One of my favorite ...
Corey Kuenzli
DYL is necessary for business growth in the insurance industry. From managing customers, to scheduling follow-up calls with potential customers DYL simplifies the everyday workflow.
Shai Bates
Before I came Allstate I did not know anything about DYL. I've learned that people from two different offices can use DYL to transfer insured. One cool thing I like about DYL is that you can text and not many apps can don that. One goal I achieve ...
Elliott Rodriguez
Because of the features DYL has its helped business speed by 3 times and the ability to contact our customers may different ways.
Jessica Banville
We track call volume weekly using DYL. It's easy for people to "think" that they've been more productive than they have been. Using the DYL system gives us an easy way to quickly overview productivity and see who is really interested in produci ...
John Coleman
I just work here, but as a VOIP service, it integrates a lot of vital features we use daily at the office. SMS, FAX, VOIP, Voicemail, call recordings are all extremely helpful.
Parker Thomasina
Yes DYL has empowered the staff to manage our communications, calls, faxes and text. The text feature is the best with customers that are too busy to talk and it also helps our agency communicate things quickly while completing other tasks. DYL i ...
Jim Lock
DYL Interfaces with our lead management system and our internet quotes. This helps to ensure we get our sales calls out to prospects right when they come in. This results in a higher closing ratio as consumers tend to do business with the first p ...
Kelsie Griffiths
I do not have a ton to compare DYL to, although I have heard from my coworker who has had a ton of call center experience that this is the absolute best. For me, there are a lot of tools and features I use. I love how organized it keeps call lo ...
Rosey Valenzuela
VERY USEFUL
Alexander Miller
DYL has allowed our agency to grow in more ways than we can count. It has provided us with a stable and useful call tracking system, and a great lead management system so that our marketing and sales staff can manage their calls and grow our agen ...
Rhea Nies
excellent service
Sara Dunsmore
DYL helps our two offices communicate easily and efficiently.
Ann Cooper
Dyl has allowed for us to be able to provide excellent customer service to our customers by going back and reviewing phone calls, In my experience im able to keep track of my customers phone conversations to move forward with binding commercial p ...
Patrick Sevigny
DYL is a great product with all the features needed to run your business in today's hi tech environment. With so much competition its great to have a product that performs!
Amairani Jaramillo
We've been able to manage and exceed sales goals with the texting, email, workflow set up, and voicemail drop integrations DYL has. It's been great.
Ellie Archer
DYL is an efficient way to follow up with clients. Every aspect of client follow up has been well thought out, making it easy to track sales process each step of the way.
Leslie Cardenas
DYL has been AMAZING! With the features for work flows, dialer, and the built in Calendar to help me keep up with my appointments and follow ups has impacted my sales and helped me provide great service to my customers opening the opportunity for ...
Yvonne McCarthy
We started using this sytem a few months ago. I think it has saved so much time and effort on contacting the clients. I love the DYL system! Yvonne McCarthy
Jesi Dechow
We utilize DYL everyday for calling. It's an easy and powerful tool.
Juanita Chapa
Having DYL has helped our two office stay current with easy communication between offices and also provides easy access to customer files and most importantly it has allowed us to be able to review conversations with customers when there is a dis ...
Lynette Azar
I am an employee using DYL. I am so impressed with the capabilities of the system as I have never used a VOIP system before. I was nervous at first but now after several months everything is second nature to me. So many ways to keep track of c ...
John MacKinnon
Everyone in the office has expressed how easy and user friendly DYL is. It allows you to multi task and does provide measurable growth.
Amanda Stallings
DYL allows us to track and manage our clients, as well as build our pipeline for the future. We're easily able to manage the number of calls our sales staff is making.
Octavio Capacete
I think DYL has the best value. my favorite feature is the autodial appointments.
John Kozlowski
Our staff loves using DYL!! It allows them to be very efficient in daily tasks in customer service and sales. It allows our licensed sales force to follow up on leads quickly while keeping them organized. We went from writing 85 new business item ...
Jason Langston
We have been able to quantify our call volume, call distribution, and outbound contacts with DYL. Reporting functions have been wonderful. We also utilize the recordings, and text functions daily. I also use remote employees, and the system is ...
Dean Little
Better options. Current customer web page is pulled up when they call.
Shelton Berry
DYL is extremely user friendly and has given us the ability to become more effective in managing leads. It allows us to follow thru with otherwise forgotten appointments
Brent Hickman
DYL phone system has helped us sell more policies, and better communicate with our customers and prospects.
Ryan Raines
Our agency cannot say enough good things about DYL! We are able to hold one another accountable with the recorded calls option, not to mention hold our customers to their words. We utilize the call list uploading features to dial out to prospec ...
Richard Fucci
DYL has empowered my staff by integrating E-CMS into my phone system so when clients call the office all of their information automatically pops up on the screen giving us an exceptional customer service experience for our insureds.
Daniel Groff
We have been with DYL for over a year and we are very pleased with our system, relationship and pricing. We have recommended DYL to several other agency owners and will continue to in the future!
Don Zerr
DYL provides a way to see the productivity within the agency via the calls incoming and outgoing.
Vince Esquivel
This is the best bang for your buck. You don't need those really expensive programs to get what you need and want.
Andrew Sullens
DYL has allowed us to work through our leads very quickly without sacrificing the message we are trying to send. The voicemail drop and text message templates are awesome! They allow us to access our potential customers through multiple lines o ...
David Hockenberry
Dyl has been a game changer. with all of the features DYL has no one should use any other Voip service. 5 stars all the way
Karina Rodriguez
I love texting through DYL, a lot of people now prefer to text so it makes it super easy to communicate with customers
Becky Davis
DYL has a great support team. We are a newer agency and could use more training to enhance our experience with DYL, but that's on us as selling P&C is the goal right now :) $$. I look forward to learning more about the system and working with the ...
Alexandra Lucey
DYL is very user friendly, appointments are easy to make, and my favorite feature is that my phone will automatically ring when I schedule an appointment. DYL does all the work for you. A busy work schedule sometimes causes me to forget that I ha ...
Elise Tice
I work with an insurance agency in Texas and we have been using DYL for several months now. DYL has helped our sales drastically increase. This system makes is easy to organize your leads to help with follow-ups, current customers, as well as lea ...
Peggy Mardy
DYL has made it easy to keep in contact with all the newest leads that comes into the office. It has made my life so much easier with all the features that are implemented into the server. Thank you!
Roshni Monasia
Never have worked with such a great company, which is so convenient and with such excellent customer service. I would highly recommend DYL to anyone.
Maddie Cox
DYL has been a wonderful change for our business! We love that you can easily access customer's number. It's also great that we can text customers from the system! I love that you can keep track of your leads on the website. Everything is right t ...
Gretchen Kaminsky
I have been an insurance agent for seven years and this DYL systems has changed they way I do everything. I can email, text and call all from one platform. I can work twice as many leads in half the time which has increased my sales. I am a fa ...
Larry Shillings
I work in a back office so it keeps me in touch with others in the office. easy and effective.
Eddie Pimentel
DYL is a great service and has helped with my business with phone calls and appointments. I have sold many policies of insurance to customers because of the DYL system and how fast it is. The DYL system is by far the best out there and I would no ...
Andy Ingram
DYL has been a big part of keeping our agency "up to date with the times". We can send and receive texts to and from clients making communication and info gathering simple and accessible for all involved. It also helps us respond faster to client ...
Nick Kooiman
Great product! very user friendly. The best lead management program offered!
Yadira Chavero
DYL is the best system I have worked with in an office environment. Not only does it track and record all your calls, but it also keeps text messages and faxes. All in one service, and fairly easy to use. We love that we can transfer from our off ...
Tara Tomlin
DYL helps us in our office so much. There have been times when we have had to go back and listen to past phone calls for verification on something and the program is so easy to use. We love DYL!
Dayana Salinas
We had a technical issue last month with DYL and when we sought help I was expecting it to be like the other companies, robot service. I was very pleasantly surprised when the service was very personable. It's rare to have companies that are actu ...
BRYAN ARIAS
DYL is a easy to use phonebook. very friendly staff and they if there is a issue they resolve it quickly.
Reecie Marshall
It's very effective, when we have clients and can't get to the phone in a timely manner. I like being able to go to my emails and check the voicemails, very convenient.
Nora Alexandre
DYL has made so many things possible and easier for our agency! It was difficult to verify specifics for our clients until we started using the DYL features.. Now it is amazing to see call logs, listen to calls and send texts. Being able to use t ...
John Smith
DYL can save you time and empower you at the same time to reach your customers and leads with it's the built in features. The part that I like most about it is it's built in text system. This has helped me many times in sending and receiving ...
Cyndy Holman
I Love that I can put all my customers info in DYL and keep all my notes in one place. And the calendar keeps my schedule for me to keep me on track. :)
Vang Vang
DYL offer lots of different ways to get in contact with my clients which allows me get more business.
Conor Moschella
We started our service with DYL because we were opening up a second location. DYL allows us to seamlessly transfer calls between the locations, see if someone at the other location is currently on the phone and actively track and manage notes on ...
Loni Griffith
DYL makes my job as an office manager easier....I can track the calls my staff is making...text, fax and call out to clients with verification that it is complete. Even after a month....I can go back to see if my staff is doing what they were as ...
Stephanie Pointer
The agency I work for switched to DYL about 2 years ago and the experience has been positive. While making changes in an office setting is never easy, the experience I had with DYL made it less stressful and provided the assistance I needed to ge ...
Evelyn Rivera
Ever since we started with DYL our communication has been seamless. I love the fact that we have fax, text, email, chats, notes, its an outstanding service . Everything you need in one place, we finally have a sytem in place that has made our Job ...
Stephanie Mares
DYL has helped in so many ways. Their staff are great when I have an issue they are one click away. Also very helpful when a client calls in and it automatically pulls through the clients information. Great service! (:
Denise Cain
love it! I really enjoy the texting feature..
Jesse Cheguina
DYL has helped increase the productivity within our company. It's very user friendly and manageable. Thank you DYL for your improvements.
Curtis Cottle
This is a very difficult review because DYL does something that most software/phone companies do not. But they are also a little buggy or don't understand what you are trying to fix when issues pop up.
Carl Fratarcangeli
The services provided by DYL are absolutely fantastic. There have been numerous occasions where the ability to go back and re-listen to a conversation with a client has made the difference to re-aquaint yourself with the things that are vitally i ...
Justin Mccollum
Always has been a good phone service.
Kaitlyn Piccirillo
DYL helps out agency run incredibly smooth. We use it daily!
Jake Hansen
DYL is a super convenient tool for my business. Between the app and the customizability of the phone system online we haven't found anything else that compares for the price. Also, if there is ever an issue DYL is on top of it and the issues is n ...
Michael Copeland
This system is amazing!!! it brings the ease and accessibility of a cell phone to your office computer. The only thing I don't like about DYL is I will never learn all of the amazing little things it does. every time I learn something I learn t ...
Kyle Jensen
Makes dialing a dream! No more punching numbers into your phone, one click with the mouse and you're calling your entire lead list!
ellen hartigan
Easy to use, informative tracking system.
Christine Clark
DYL has made call processes very easy for our office. Between the call dispositions and call back scheduling options our associates are able to maintain organization in a timely manner and it acts as a personal assistant in a way. Thank you!
Debbie Whitehead
DYL Best System we have ever had. No issues with downtime. They do their job so we can do ours and provide our customers with our very best service.
Gladis Monarca
I love it!
PRISCILLA MENDOZA
GREAT EXPERIENCE WITG DYL
Damesha Chambliss
I truly love it! It has been a great phone system to use and very user friendly.
Jonathan Laker
I love just want the delayed texts back. I miss that feature
Jill Henry
As a receptionist of a sales team for a busy health and life insurance office, DYL has been extremely instrumental in assisting me with organizing calls and messages. My office is busy, so when I am receiving an incoming call, I need to be able t ...
Leah Payne
I love DYL. It helps us remain professional and keeps us connected as co workers.
Kasey Clark
Several of the features that are in the DYL portfolio have helped our agency to track our growth, progress and quoting better than our prior system. All in all, we are very satisfied with DYL. Other than some occasional hiccups in connectivity, t ...
Cassie Thomas
I absolutely LOOOOVVVVEEE DYL, We are able to make notes, text, fax, see who's on the phone, use the folders, see how many calls we have made and most importantly see who last spoke with them. This keeps us compliant with the do not call people ...
camie poplawski
Dyl has more than doubled our call volume and tracking of leads and potential new clients. We have increased production by over 20% over last year!
Susan Rainey
Staff has benefited the most by having the ability to review conversations for missed information, verifying dates, knowing when and from what number the client contacted us. The ease of returning phone calls is amazing. Looking forward to furth ...
Heidi Leonard
DYL has been a huge help to us as a company. We're one of the few companies in our line of business with the ability to Text our clients (and we can even do so while we're on the phone) so it gives us a huge advantage. Our other favorite feature ...
Gina Stanford
DYL makes it easy for staff to be able to make calls, texts, and even faxes fast and accurately.
Mondo Nistor
REMEMBER CLIENTS AND THINGS TO DO THAT YOU WILL NOT BE ABLE TO IF YOU TALK TO 50 NEW PEOPLE EVERY DAY .WENT FRO 20 ITEMS A MONTHT TO 50+
Vanessa Gonzalez
It's been great at keeping track of all our calls. In some cases when office staff missed getting the call back number we are able to go back to the call history and get the call back number. I am very pleased with this system and highly recommen ...
Shannon Geary
DYL has made our office so much more efficient. New employees are surprised at how mainstream our office is because of DYL. Also the staff is amazing and very knowledgeable.
Hope
DYL has helped us reach our daily quotas with ease.
Lori Williams
LOVE LOVE LOVE DYL, I love how I am able to chat back and forth with my co workers. We are all very busy lady's and may have a question for each other, It pops up we answer it as soon as we can and move on. We also give each other inspirational ...
Tania Serratos
DYL has really helped me and the staff give better CE results. Our clients always ask us what system we use since they are able to send us text messages. Texting a client through DYL is a lot more safe and professional than having to use my perso ...
Kerstin FromanONeal
I like that a parking lot is available to hold calls so it does not take up our lines on hold.
Susan Perry
Great most of the time, but occasionally it goes offline.
Drew Livingston
We have offices in different location and DYL really helps us to easily communicate with one another and we can see if who we're trying to get ahold of is on the other line. We love the call history tool because it allows us to see who talked to ...
John Buckley
We've been able to drill down to see what leads are producing the best results. From there we can increase our lead load to our best sales people which has decreased our cost per close immensely.
Cindy Cosic
new employee when I get there I will let you know.
Janie Ramsey
auto dialer is great! can make hundreds of calls a day
Brad Higgins
DYL has made my life so much more organized and easier since we implemented the program. I am in insurance sales, so I make 300-500 prospecting calls per week. The Notes and Task features allow me "error free" follow up on all leads. The offic ...
Peter Manfra
DYL has empowered us to use an all in one integrated system in order to manage our clients with efficiency and ease. No longer do clients fall through the cracks. No longer is follow up a problem. We're able to track every potential prospect 100% ...
Roy Nguyen
Very efficient product, creates ease in appointments. Current features of campaigns have been successful in retaining paid leads for future use. The ROI on that feature is saving us "a bunch of monies"...Things you can improve on: Migrating notes ...
Mikal Hill
DYL has allowed our office to effectively communicate with not only our current customers but with future new business we plan to write. DYL is an important aspect to our agencies day-to-day activities and without it, we would not be nearly as ef ...
Marisol Mendez
I love DYL. Excellent service.
Nicole Rico
Very helpful, they solve my problem immediately. They are very efficient.
Katerine Zapata
As a DYL user in my organization, I have been extremely lucky to be able to work from anywhere in the world with the chance to service my customers needs in real time- Could not as for more!
Stephen Weesies
I like ability to multi-task with DYL. Being able to call someone, leave a voicemail, send a text, and keep everything organized helps streamline our business practices.
Jennifer Lynch
The ability to upload and manage lead call lists is a very helpful tool.
Bonnie May Watson
Yes. Yes. Yes.
Andrew Henry
This Platform is the best platform to use for marketing the disadvantages are outweighed tremendously by the advantages of the product. Daily we are able to keep up with our customers and meet our goals and have grown tremendously due to Out sta ...
Heather Frable
I am not the agency owner, but I am licensed insurance representative. This is the first office where they offered DYL for their phone system and let me tell you, it is AMAZING. It's so easy to use, I love that you can fax paperless, it's painles ...
Ryan Kohli
DYL has allowed our team to efficiently manage our lead base with clarity and consistency. We have been able to set goals of how many attempts to make for contacting customers, and that has easily been met with the variety of features DYL provide ...
Diana M Castillo
we increased a lot on customer service and improve on our calls
Angela Stephan
DYL has made it easier for the office to keep track of the call logs.
Christen Tyus
Dyl helps me keep track of all of my tasks. I love the fact that it lets everyone keep notes that our whole office can see as well as the capability to instant message each other.
Aaron Perry
It's made everything so easy! Any time we need more information on a past call, we can pull up the recording and I can't tell you how useful that can be. We use the campaign lists to keep track of all possible call lists for both the sales and se ...
Shantel Dodson
DYL helps us all communicate with each other and clients. The texting function is extremely useful!
Sarah Hughes
DYL clearly made an impact on the way my firm organizes and deals with everyday tasks. Since using it the overall productivity of our office went up, and managing our tasks is made easier by their different campaigns. Organizing and keeping tr ...
Aaron Edgmon
DYL is good, but it could be better. DYL should have the option for each agent to enter all their states into the system and calls should be directed to each agent by the states that they are licensed in.
Adam Fox
We LOVE DYL! It has streamlined our day to day operations and opened up more time for us to do what we came to do, SELL! We utilize the Campaign Feature daily. Uploading our lead lists and having them automatically called has shaved hours a w ...
Qurina Cabanlit
With DYL, I'm able to make outbounds efficiently. My favorite feature are the appointments, I am able to hit all my top priority appointments every single time. The feature of work flow is just outstanding, I've never worked with a site like this.
Windy Otto
I use DYL for my reviews. It really helps to meet my daily goals. I can easily see where I am at and keep track of the calls I still have yet to make.
Nikki Mays
I have been able to receive at least 15 new leads a week, more on weekends. This has increased my productivity as well as my quote goals each week. Even during a snow storm where I was unable to get to the office, DYL allowed me to be able to kee ...
Carla Schultz
It is easy to use! I have all my notes and follow-ups in one place. I also like seeing who is calling and who is working with them when a call comes in.
Steve Heard
DYL has empowered us to make more calls which has grown or business.
Jodi Spencer
I'm on the service end and it makes life easy!
Grant Gorsengner
As a staff member of a company using DYL it's been a powerful to organize and contact the leads we generate, needless to say, it's vital to our success. DYL does what it says it will do for us!
Rachel Koch
DYL allows us to track our past contacts and contact them just prior to their renewal giving us the best opportunity to reach them at the height of their need.
Adam Matlon
The ability to track our productivity is priceless.
Matthew DeRamo
We love DYL! It makes making our telemarketing calls so much easier and the customer service is always so great!
Heather Perate
What a great phone system. The right tools to manage staff productivity and follow up on leads. Lots of automation so you don't miss a call. Love it!! This system keeps our staff hunting for more sales and keeps them on track.
Brenda Hayes
DYL has empowered our staff because we can efficiently get work done and listen to recorded lines if missed information we didn’t catch when we were on the phone with the customer. It also helps us keep track of who is working who resulting in a ...
Denise Esteves
It helps to increase quoting an sales. I feel it is a very powerful tool to success.
Kassandra Rodriguez
DYL makes managing faxes and calls so simple! It's given us the opportunity to also reach our clients via text message which most really appreciate! When and if we had any small issues, DYL customer service is always so kind and knowledgeable. Th ...
Angie Hart
We love DYL. It has empowered us to make competitions to see who can make the most outbound calls. At the end of the month, we even calculate who had the most calls and talk time and that person gets an "ACTION" bonus added onto their paycheck. D ...
Johnny Ruiz
DYL HAS BEEN A HUGE HELP. THE FOLLOW UP AND WORKFLOW TOOL ARE EXTREMELY USEFUL
Brianna White
It's great to have an automatic call log of who we are calling. Also it's great that it records the amount of inbound and outbound calls and stores all of our customer info. DYL is great!
Kara Knight
DYL has been a really great service. The texting option has been really great for my agency with very little difference in the cost.
Andrew Womack
Great platform for not only phone, but also following up with leads.
David Bell
We have been a DYL fan since my insurance brokerage switched our predictive dialer and VOIP to DYL many years ago. We immediately felt the impact of a higher call to contact ratio. Also, DYL doubled our internet lead close rate with the direct co ...
Stephen Snyder
Great experience!
Mehrooz Misaghian
great service
Jodi Page
The recorded calls are wonderful to reference. The CRM is great, still working on expanding the capabilities of DYL and love how it connects with my Agency CRM. When a call comes in, it automatically pulls up my CRM. LOVE IT. Still have troub ...
Derek Mcdonald
DYL has allowed my staff to manage their call volume and leads in a very easy manner. They are able to quickly retrieve call history for specific customers or leads and across a certain time period.
Jose Espejo
Great system
Daniel Occhi
Helps keeps leads organized and make sure each leads gets contacted multiple times.
Kareem Ali
Great service and excellent VOIP system ,i have been using it for many years.
Louie Sanchez
I am an Allstate Exclusive Agent, since I switched to DYL we have had a significant amount of growth. DYL has helped us track our customers and prospects. DYL has saved us from accusations as all calls are recorded. DYL allows text messages an ...
Araceli Rubio
DYL has helped with providing me tools to train staff and provide above excellent customer service to our members. I love it !!
Edna Rivas
DYL has helped us tremendously in the office. I am able to track incoming and outgoing calls. I am able to receive and send text which is phenomenal. I am very pleased with DYL..
Dave Peterson
They are always helpful
Joseph Rouzier
Being able to record every phone call is essential in maintaining quality control.
Baltazar Martinez
If you have a small business or starting one , DYL is the way to go . It simplyfies your customers call needs /process and allows you to track missed calls ,fax and vm while you are out in the field prospecting.
Allen McGinniss
Specific call routing has helped us free up our receptionist by routing calls for clients we are currently working with directly to the right person. Also we have been able to send low priority calls (from mortgage servicers for example) to a Voi ...
Stephen Mescall
Sales Lead management & call recordings have allowed us to increase our sales goals, growth, as well as reduce mistakes and time consuming follow-up. One word about DYL is "Efficiency". Prepare your Process and protocols and let DYL manage thes ...
Tyson Terhark
Dyl has made it so much easier to communicate with both staff and clients the way they want to be communicated with from one place. (Click to call, text, fax, and message) Without Dyl, I would have to hire more people to handle the service work.
Mike Bordenkircher
Me and my staff like all of the features of DYL. We are not currently using the Lead Management or sales call features but hope to start that up again soon.
Nicole Cleveland
DYL has allowed our agency to ramp up by utilizing the dialer specifics and text messages utilizing technology to our advantage
Nate Bialke
DYL offers a package for my office that seems to fit. Their service delivery has improved over the past few years and would only expect it to continue improving.
Brian Scott
When we implemented DYL in early 2016, my office went from selling 100 policies a month to 200 policies a month or more with only 2 marketers and 2 producers. DYL has helped us organize leads and has streamlined the follow up process. DYL's fea ...
Kathye Carpenter
DYL has so many great features, I have yet to use everything available to me. We had problems with another VOIP provider, and DYL came in, got everything set up properly and has been the most dependable, useful Phone Service we have ever used. ...
Jay Thomas
Love the ability to upload phone lists and auto dial that comply with DNC and Allstate procedures. Very competitively priced as well.
Mike Grzeskowiak
Recorded calls saving on E @ O. Lead follow up is ez, too
Tyler Mcglasson
We measure goals daily, tracking call volume, texts, etc. In a sales office prospecting activity is essential, DYL helps us track if we are hitting those established goals.
Christian Szabo
DYL has been a instrumental and valuable tool in running our agency as well has very reliable VOIP service and all at a very cost effective price. Great ROI
Dave Garcia
Its great! We can keep track of all of our customers based upon our communications that we transact either call, text, or email. Also, being able to look at past history of our interactions helps make sure our customers are well taken care and th ...
Victor Herrera 2
They answer fast and help you quick.
Travis Stauffer
DYL has helped my new Agency off to a clean and fast start!! They’re accessible and always help us if we need them. Best VOIP system out there!
Ruben Perez
Easy, effective management of prospect information. Follow up and case management is quick and easy and very effective. Used to achieve Blue Vase (Life Goal) as well as Toppers Club in 2nd year of business. The call recording is HUGE and helps ...
Bill Somerville
Having my staff interconnected across the country is a must. Our DYL systems allow us to achieve this! Our call recordings are regularly pulled for training purposes and cut down on the amount of time it takes to get new employees acclimated to ...
Guy Anglade
On this Valentine’s Day I find it fitting to show some love to my business phone company DYL. I first learned about DYL in early 2015 before launching my first insurance agency. I chose DYL simply because it offered all the features I wanted un ...
Bob Osterbrink
Solid phone system- They did good training Etc
David Martinez
DYL has made running my business alot easier with their system. I usually can train new staff in a couple of hours, and keeping up with prospects is a breeze. I believe I am where I am at with my company because DYL makes following up very stream ...
Susan Maddie
Dyl has allowed us to better manage our phone calls and leads. The training and customer service has also been excellent in achieving those goals.
